Help Desk
TERMS AND CONDITIONS OF SALE
PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS FROM THIS SITE This document sets forth the terms and conditions
(the “Terms”)
governing all agreements between a site user (“you” or “Buyer”)
and Casio Inc. (“Casio” or “Seller”) for the purchase
and sale of any of the products advertised for sale (the "Products")
on this web site (the “Site”). Your placement of an order is construed
as an offer to purchase Products, and indicates your assent to these Terms.
Casio’s acceptance of your offer to purchase Products is expressly made
conditional upon your assent to these Terms. Any terms proposed by you that
add to, vary from, or conflict with these Terms are hereby objected to and
shall be void. Casio reserves the right to make changes to this Site and these
Terms at any time. Your individual purchases will be governed by the Terms
that were posted on this page as of date you placed your order. If you do not
agree to these Terms, do not make any purchases of Products on this Site. 2. Shipping Information. Casio ships Products within the continental United States, Alaska, Hawaii, and Puerto Rico. Casio cannot ship to a Post Office box address, territories, addresses outside the United States or APO/FPO addresses. Upon acceptance by Casio, orders for in-stock items will be shipped the next business day following the processing of the order. Orders will be shipped via United Parcel Service; and Casio customers can choose to ship orders by UPS 2nd Day Air or UPS Ground Service. A flat rate shipping charge applies to all orders. For orders shipped UPS Ground Service please allow two (2) to eleven (11) business days for shipments to the Continental United States. For Alaska and Hawaii, add two (2) to three (3) additional business days. For all other shipping methods, please allow two (2) to five (5) business days for delivery within the United States. Please note, a signature is required on all deliveries. 3. Payment, Taxes, and Duties. Casio accepts four major credit cards for purchases made on the Site: American Express, Discover/Novus, MasterCard, and Visa. You may also use debit cards sponsored by American Express, Discover/Novus, MasterCard, and Visa. Cards not issued by a United States banking institution will not be accepted. For your protection, we always verify that your information is correct. Therefore, we cannot accept credit cards from banks that do not allow address verification over the Internet. Please refer to your card holder agreement for all rules and regulations pertaining to your card. Payment will be debited from your account immediately following notice of the dispatch of your purchase. You confirm that the credit/debit card that is being used is yours. Casio will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence by Casio, Casio will not be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site. The price that is shown on the shopping cart is the amount you will be charged, plus applicable sales tax and shipping charges. State laws require companies to collect sales tax from residents shipping merchandise to states where the company transacts business. Casio collects state and local sales tax where applicable. Where applicable, Buyer will provide Casio with an exemption certificate in form and substance satisfactory to the relevant taxing authorities. If you are tax exempt, please call 1-800-836-8580 to place your order. A copy of your Consumer Certificate of Exemption needs to be faxed to Casio at 973-537-8934. 4. Warranty and Remedy. Each Product is subject to the terms of the limited warranty that is expressly stated on, packaged with, or accompanies the Product. Unless otherwise provided in the applicable Product limited warranty, the Product purchased on line is eligible for warranty service only within the United States. For the warranty applicable to a specific Product, please visit Service & Support on the Site and click on the specific Product for additional warranty and support information. The software included with any Product is subject to the license agreement that is part of the package. NO WARRANTIES ARE PROVIDED HEREIN IN ADDITION TO ANY WARRANTIES THAT MAY APPLY TO A PARTICULAR PRODUCT, AND UNLESS OTHERWISE SPECIFIED IN A WARRANTY FOR A PARTICULAR PRODUCT, ALL PRODUCTS ARE SOLD “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. 5. DISCLAIMER. IN NO EVENT SHALL CASIO BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF ANY DEFECT OR FAILURE OF THE PRODUCTS, BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR OTHERWISE, EVEN IF CASIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Not withstanding any other provision hereof, in no event shall Casio’ total liability relating to or in connection with any Products whether based on contract, warranty, tort (including negligence), strict Product liability or otherwise, exceed the actual amount paid to Casio by Buyer for the Product(s) giving rise to the liability. In no event shall Casio be liable for the costs of procurement of substitute good or services. 6. Remedy: In the event that a Product purchased under these Terms fails to perform as warranted, Buyer’s exclusive remedy, and Casio's sole liability therefore, shall be, at Casio's option, the repair or replacement, of any defective Product or return of the purchase price. A Product repaired or replaced under warranty will be further warranted only for the remainder of the warranty period. Repair parts and replacement Products will be either reconditioned or new. If a Product is found not to be defective or the defect not covered by the warranty, Buyer will be responsible for the reasonable and necessary costs of Casio testing and repair at then current rates. Casio accepts no liability with respect to any software or data contained in any Product or part returned to Casio for repair or replacement. Buyer agrees that the disclaimers and liability limitations contained in these Terms shall remain in effect even if an exclusive remedy is determined to fail of its essential purpose. 7. Return Policy. Casio Products come with a 30-Day Money Back Guarantee. If, for any reason, you are not completely satisfied with your purchase, you may return the Product within thirty (30) days to Casio and obtain a full refund of the original purchase price of the merchandise, excluding shipping and handling charges. This guarantee does not apply to software that has been opened unless determined to be defective. Before returning a Product, you must first obtain a return merchandise authorization (“RMA”) number from Casio. Buyer may then return the Product, freight prepaid, in its original shipping container, with the RMA clearly marked on the outside of the packaging. Buyer shall enclose the complete accessories such as documentation, cables, and software. Buyer shall bear the risk of loss or damage to the Product during such shipment. Returns and replacements are also subject to these terms: 1) Shipping and handling charges are not refundable; 2) You are responsible for all freight charges involved in returning and replacing items; 3) Certain items, including, but not limited to, all opened software, special order items, and items specifically noted with 'NO RETURNS', cannot be returned; 4) Non-defective returns and refused shipments are subject to a 5% restocking charge. 8. GENERAL.
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