Electronic Musical Instrument FAQ ${category} ${subCategory} | CASIO CANADA

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FAQ | Electronic Musical Instruments

Apps

Chordana Play

I want to know the applicable models (terminals) for Chordana Play.

Details of applicable models (terminals) are described on the application download page. Please refer to the app download page from the links to "App Store" and "Google Play" on the Chordana Play dedicated page. https://web.casio.com/app/en/

I want to know how to connect the instrument to a smart device which has downloaded Chordana Play.

Please click here .

I installed the app to my Android smart device, but I can't work it.

It may not have been installed correctly. Please try the following: 1. Delete the data and cache of the app by selecting "Device settings> Apps> Chordana Play> Storage> Clear data". 2. Start Chordana Play If it still doesn't work, please try the following: 1. Uninstall Chordana Play. 2. Device settings> Google> Backup> Turn off backup to Google Drive. 3. Reinstall Chordana Play.

What are the supported OS and recommended environment?

"iOS", "iPad OS" and "Android" are supported. * "PC OS" is not supported. ＜iPhone＞ iOS 11 or later. ＜iPad＞ iPad OS 11 or later. ＜iPod touch＞ iOS 11 or later. ＜Android＞ Android 4.4 or later. RAM size of 2GB or more is recommended. * When you connect and use it with Casio keyboard, an OTG compatible device (terminal) with Android 6.0 or later is required. (Some terminals may not be available.) * When you use the wireless MIDI and AUDIO adaptor (our WU-BT10), an OTG compatible device (terminal) with Android 8.0 or later is required. (Some terminals may not be available.) * The device with Android 6.x and 7.x cannot use the lesson mode with Bluetooth connection. The details of the recommended environment are described on the application download page. There are links for "App Store" and "Google Play" on the introduction page of Chordana Play. For the introduction page of Chordana Play, please click here .

Which keyboard model can be connected?

Please click here and see the model names on the first page.

Which keyboard model can be connected with Bluetooth?

To connect with Bluetooth, your need to connect a wireless MIDI and AUDIO adaptor (our WU-BT10) to your instruments. Applicable models are CT-S1, CT-S400, CT-S410, LK-S450.

What kind of connection method is there?

For the connection method, please click here .

I cannot install the app.

Please confirm whether the RAM size is 2GB or more. And, please try the following: ・ Reconnect to either Wi-Fi or mobile line. ・ Install by another account.

I want to know whether my Android smart device can support the "Chordana Play" app.

Please try installing and working Chordana Play. If your smart device shows the following message at the first startup, you cannot connect the musical instruments. ･ If MIDI is not supported, the message of "Your device does not support MIDI" is displayed. ･ If Bluetooth MIDI is not supported, the message of "Your device does not support Bluetooth MIDI" is displayed.

Which smart device (terminal) has been confirmed to work with Chordana Play?

Please click here for the smart devices (terminals) that have been confirmed to work.

Can I record an instrument performance to a smart device?

There is no recording function.

What are the features of Chordana Play?

For the functions of Chordana Play, please click here .

How to connect a smart device and a musical instrument by USB.

The USB cable and conversion adaptor differ depending on the smart device. Please check the connecting terminal of your smart device, and prepare the USB cable and conversion adaptor. For the details of connecting, please click here . * USB cable and conversion adaptor are not included in the musical instrument.

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