Watch FAQ ${category} ${subCategory} | CASIO CANADA

Added to Favorites

FAQ | Watches

Troubleshooting

Display

The display of my watch is blank. What should I do?

Place the watch in a location where it is exposed to light. If display characters do not reappear or the CHARGE indicator starts flashing on the display after about five seconds, it means that battery power has gone low. If this happens, leave the watch exposed to light until the CHARGE indicator disappears from the display. Note that all of the watch's buttons are disabled while the CHARGE indicator is flashing on the display.

Why is the display of my watch blank, except for a SLEEP or S indicator (either flashing or steady).

The watch is designed to automatically enter a sleep state and shut down the display to conserve power whenever the watch is not exposed to light for a specific amount of time. The sleep state is indicated when either "SLEEP" or "S" is on the display (either flashing or steady). Click here for information about how to exit the sleep state. Some watch models have a two-step sleep state. In step 1, just the display is turned off, as described above. If the watch remains without light for a number of days, step 2 is triggered, which shuts down all watch operation, except for timekeeping.? See the User's Guide that comes with you watch for information about its sleep state. Important! The watch will enter the sleep state only if its power saving feature is turned on.

The basic clock display has changed even though I didn't perform any button operations.

Auto-run measurements ( auto run detection ) may have started. When auto-run measurements begin, the app will switch to the running start screen, and if the display is not switched during measurement, it will return to the BASIC screen (basic screen with clock only) when auto-run measurement ends. (Does not return to the time display screen before auto-run measurements)

Select a location

View all available locations