Thank you for your continued use of the smartphone app "CASIO WATCHES".

Currently, some iOS device customers are seeing the message "Unable to connect to the network. Please check your communication settings."
even when the smartphone's connection status is normal.
As a result, we have confirmed that the app is unable to launch properly.

Please note that if you experience this issue and uninstall the app, some log data may be lost, so please refrain from uninstalling the app.

Once the process is complete, we will contact you again via "Notice."

We sincerely apologize for any inconvenience or trouble caused to our customers.