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FAQ | Label Printers

Troubleshooting

Tape cut

What should I do if a half cut is not across the entire tape width?

Tape fragments or other residue may be caught in the half cut cutter. Use tweezers or a similar tool to remove it.

What should I do if I am having problems cutting the tape?

Tape cutting is not performed when the tape length is one of those shown below. In this case, you can use scissors or some other implement to cut the tape after printing is complete. 　Small Margins　: 28 mm 　Medium Margins : 35 mm 　Large Margins　: 44 mm

What should I do if I am having problems cutting the tape?

Tape cutting is not performed when the tape length is one of those shown below. In this case, you can use scissors or some other implement to cut the tape after printing is complete. 　Small Margins　: 28 mm Medium Margins : 35 mm Large Margins　: 44 mm

The printer does not halfcut the tape.

The cause is as follows. · Tape is jammed in the tape outlet. → Turn off power, remove the tape cartridge, and clear the jammed tape. · The label is short as defi ned by the following. → Tape cutting is not performed when the tape length is one of those shown. After printing, use scissors or some other implement to cut the tape. MARGINS NARROW Approximately 28mm or less MARGINS MEDIUM Approximately 35mm or less MARGINS WIDE Approximately 47mm or less · The tape cutter is dull.Magnetic Tape is selected for the print　mode. → Selecting Magnetic Tape automatically disables auto cutting. After printing on magnetic tape,feed the tape and then use scissors to cut it. · The selection of "Cut Style" is different. → Select [Half Cut/Full Cut] . · The tape cutter is dull. → Contact your original retailer or a CASIO Service Center for replacement.

The printer does not cut the tape.

The cause is as follows. · Tape is jammed in the tape outlet. → Turn off power, remove the tape cartridge, and clear the jammed tape. · The label is short as defi ned by the following. → Tape cutting is not performed when the tape length is one of those shown. After printing, use scissors or some other implement to cut the tape. MARGINS NARROW Approximately 28mm or less MARGINS MEDIUM Approximately 35mm or less MARGINS WIDE Approximately 47mm or less · The tape cutter is dull.Magnetic Tape is selected for the print　mode. → Selecting Magnetic Tape automatically disables auto cutting. After printing on magnetic tape,feed the tape and then use scissors to cut it. · The selection of "Cut Style" is different. → Select [Half Cut/Full Cut] or [Full Cut Only]. · The tape cutter is dull. → Contact your original retailer or a CASIO Service Center for replacement.

The printer does not cut the tape.

The cause is as follows. · Tape is jammed in the tape outlet. → Turn off power, remove the tape cartridge, and clear the jammed tape. · The tape cutter is dull. → Contact your original retailer or a CASIO Service Center for replacement.

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