CASIO Music support
Have a question about a product? Then you are in exactly the right place! Here you will find support and assistance for problems, answers to important questions and, of course, downloads of additional material such as user manuals, editor software or firmware update. Quick help and support for you!
SERVICE & CONTACT
Need advice or have specific questions about a product? Use this support section to get quick help and support for you and your instrument. Please note: You will be redirected to a different CASIO website by clicking on the link.
WARRANTY
You can find information about the extended warranty* for CASIO musical instruments (CELVIANO Grand Hybrid & CELVIANO AP-710, AP-700) here.
SOFTWARE & UPDATES
Here you can find downloads of software and updates: This includes data editors for simplified operation on a PC/Mac and firmware updates to ensure your instrument is constantly improved. Please note: You will be redirected to a different CASIO website by clicking on the link.
PRODUCT REGISTRATION
You can register your new instrument here. Please note that you will be redirected to a different CASIO website when you click on the link.
GLOSSARY
Our glossary provides a list of technical terms and their explanations relating to our digital keyboard instruments and technologies.
MANUALS
It doesn't matter if you are "on tour" or have simply lost the original instructions, it is quick and easy to download manuals and other helpful documents for your instrument. Please note: You will be redirected to a different CASIO website by clicking on the link.
*The warranty is extended from the current two to five years. The extended warranty period applies to all CELVIANO Grand Hybrid Series and CELVIANO AP-710 and AP-700 models purchased in the territory of the European Economic Area (EEA) and Switzerland on or after September 1, 2016.
To make a claim under the extended warranty, the purchase receipt must be presented to the relevant CASIO specialist dealer.