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FAQ | Electronic Musical Instruments

Handling and care

Care

Sterilization and Disinfection

- After wiping the product two or three times with a non-alcohol sanitizing wipe, use a soft, dry cloth to wipe it dry. - Note that failure to wipe the product dry can cause streaks to remain. - Do not use any cleaning agents, chlorine disinfectants, sanitizing wipes, or other items that include benzene, organic solvents, alcohol, or other solvents for cleaning. Doing so can cause discoloration, deformation, paint peeling, cracking, etc. - In case when the product is shared with other users, it is recommended to disinfect both hands before and after use.

How do I maintain the keyboard?

- Before cleaning the product, be sure to unplug the AC adaptor and/or remove the batteries from the instrument. - Wipe the product with a soft, dry cloth.  * Do not use a tissue, which can cause scratching. - When soiling is more serious, moisten a soft cloth with a weak solution of water and a mild neutral detergent, wring out all excess moisture from the cloth, and then wipe the product. After that, wipe again with a separate soft dry cloth. - Do not use any cleaning agents, chlorine disinfectants, sanitizing wipes, or other items that include benzene, organic solvents, alcohol, or other solvents for cleaning. Doing so can cause discoloration, deformation, paint peeling, cracking, etc. → Sterilization and Disinfection

What should I do to prevent the formation of mold?

To prevent the formation of mold, set up the product in a well-ventilated location where the temperature and humidity ranges shown below are maintained. - Recommended temperature range: 15 to 25℃ - Recommended humidity range: 40 to 60% RH

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