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FAQ | Electronic Musical Instruments

Handling and care

Handling

Can I disassemble the digital piano when moving?

Almost all models are able to be disassembled. For disassembling, please see the user's manual, and follow the steps with reverse order. - Assembly should be performed by at least two people working together. The Digital Piano unit is particularly heavy. - Be careful not to lose screws or any parts. - Keep the keyboard horizontal and avoid any shock during transportation. - Do not place anything on piano keys. - Confirm the size and weight of piano by user's manual. - To prevent scratching the piano or floor, put it on a soft cloth on the floor when you disassembled the piano.

Does the digital piano need to be assembled?

Digital pianos are separated into 3 parts (the product, stand, and pedal unit). These 3 parts are packed in a box and supplied to customers. Please refer to the user's manual to assemble the piano. The dismantled chair might be packed in a box depending on your model. - Assembly should be performed by at least two people working together. The Digital Piano unit is particularly heavy. - Be careful not to lose screws or any parts. - Do not place anything on piano keys. - Confirm the size and weight of piano by user's manual. - To prevent scratching the piano or floor, put a soft cloth on floor when you unpack the box. You can download the user's manual by the following URL: world.casio.com/manual/emi/

Can I place my keyboard or piano in upright position leaning against the wall?

We do not recommend keeping it that way because that may damage keys. Please keep your product horizontally with key top position.

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