Troubleshooting for Smartphone connectivity issues (Apple iPhone)
The operation related to smartphone connectivity may become unstable depending on the settings of your smartphone.
Changing the settings may improve or stabilize the operation.
*This page is based on the "CASIO WATCHES" app, but the information regarding smartphone settings is applicable to other CASIO watch apps as well. Please make use of it.
*Changes to the settings may cause your smartphone's battery level to decrease more quickly.
*The settings menu may differ depending on the model and OS version.
*The information in the settings menu on smartphones is as of May 2024.
・Turn off "Low Power Mode"
1. Select [Settings] > [Batterty]
2. Turn off "Low Power Mode".
・Turn off “Focus”
1. Select [Settings] > [Focus] > [Focus Status]
2. Turn off “Share Focus Status”
・Turn off "Do Not Disturb"
1. Select [Settings] > [Focus] > [Do Not Disturb]
2. Turn off “Do Not Disturb”.
・Turn on Bluetooth in the "Privacy & Security" menu
1. Select [Settings] > [Privacy & Security] > [Bluetooth]
2. Turn on the "CASIO WATCHES" app setting.
・Turn on "Background App Refresh"
1. Select Settings > General > Background App Refresh.
2. Turn on the “CASIO WATCHES” app setting.
*The effects of smartphone settings vary depending on the OS version and manufacturer, so they are not limited to the information listed above.
*The information on the links listed above is for reference only.
We do not guarantee that the problem with your smartphone will be resolved.
For details on smartphone settings, please consult your smartphone manufacturer or your carrier.
*Apple and iPhone are trademarks of Apple Inc. registered in the United States and other countries.